JIM HO

                                                                 jimhoho@yahoo.com
                                                                     (626)332-2262

US Department of Defense Security Clearance Status: Secret

 

SUMMARY

Deep experience in IT infrastructure and Cloud computing knowledge in Togaf framework, and have extensive skills experience with multiple operating systems environment, application, database, development, implementation, consulting, system performance analysis, application enhancement, security, and high availability concepts. Able to translate enterprise business, database, application, and technical requirements using top down approaches. Able to plan and coordinate large-scale data center development and implementation migration project. Exceptional proficiency in analyzing system and processes, and developing the effective technology architecture and gap analysis. Always following industry standards and best practices model for overall design and development Able to understand different of Cloud technology such as Cloudstack, Eucalyptus, Openstack cloud platform. Architectural knowledge of Active Directory. Virtualization environments such as VMware vSphere, and database such as Oracle, Sybase, SQL, DB2, NoSQL, Mongo DB knowledge. Hands on experience of storage technologies such as SAN and NAS. Enterprise backup solutions and disaster recovery implementations. Very high self-motivated and ability to work on tasks or projects with minimum supervision.​ Excellent verbal and written communications with ability to express technological solutions. Able to work very early morning hours.

 

CERTIFICATIONS

·                        Cloud Architect Infrastructure and Services (EMCCIS)

·                        IBM p6 and p7-Series Virtualization Technical Support for AIX and Linux (IBM-CSE)

·        IBM p6 and p7-Series Enterprise Technical Support AIX 7.1 (IBM-CSE)

·        IBM p7 and p-Series  Administration and Support  AIX 7.1 (IBM-CSA)

·        IBM p-Series HACMP Certified for AIX 5L (IBM-CSE).

·        IBM p5 and p-Series Advanced Technical Expert (IBM-CATE).

·        IBM p5 Virtualization Technical Support (IBM-CSE).

·        IBM p5 and p-Series Administration and Support AIX 5L V5.3 (IBM-CSA).

·        Solaris 10 Certified Network Administrator (SCNA).

·        Solaris 9 Certified System Administrator (SCSA).

·        HP-UX 11.x Certified Network/Security System Engineer (HP-CSE).

·        HP-UX 11.x Certified System Administrator (HP-CSA).

·        Microsoft Certified Professional (MCP).

·        Comp TIA  A+

·        Security +

 

TRAINING

·   UNIX/Solaris Administrator, New Technology Training Institute, Glendale, CA.                   

·   Certified Information Systems Security Professional (CISSP), Vigilar Training Institute.      

·   Cisco Certified Network Associate (CCNA), New Technology Training Institute, Glendale, CA

·   Microsoft Certified Systems Engineer (MCSE) - Windows 2000, New Technology Training Institute, Glendale, CA.                                                                                                                            

 

 

 

 

PROFESSIONAL EXPERIENCE

G-Innotech, CA                                                                                                    Jan 2014 – Current

Cloud Enterprise/Infrastructure Architect

Responsibilities:

·   Work as a Cloud Enterprise Architect leveraging the latest and best cloud technology & transformation using Togaf framework.

·   To review existing Client IT infrastructure and using Togaf ADM bottom-up approaches to developed Baseline Architecture in order to define Target Architecture.

·   To takes client business strategy and dive deeply into Baseline Technology Architecture issue, and design an IT infrastructure cloud technology to help client achieve business goals.

·   To work with client IT teams to ensure application, database, technology, network, security requirements are understood and translated to Architecture Building Block.

·   To developed Business Process Models, UML, Flow chart.

·   To define Risk Management in architecture Implementation and Migration Plan impacts.

·   To planning DR site, highly available, scalable, and network redundancy design.

·   To move client Microsoft platform into Citrix’s Cloud environment.

·   To work independently and with other IT service providers in independent research, infrastructure cloud design and development.

·   To work with client requirement to using Sage 50, and developed architecture layout using hybrid cloud.

·   To work with client E-Commerce B2B, B2C requirement.

·   To work with client for Windows 2012 server design layout.

·   To define cloud storage requirement for migrate server into cloud.

·   To setup Openstack in development environment.

·   To setup Cloudstack in development environment.

·   To continuous delivery and deployment to Amazon AWS Cloud, Microsoft Azure

·   Setup Puppet master with passenger and test it in both Ubuntu and Centos7 node.

·   Setup Nagios server and client.

 

Achievements:

·   Successfully building Togaf baseline architecture roadmap for gathering client requirement.

·   Successfully create proof of concept between CloudStack vs OpenStack.

·   Successfully result network bandwidth issue cause from Global ISP

 

Environments:

·   Togaf, Cloudstack, AWS, Openstack, Citrix's, Azure, Microsoft, Linux, Office 365, Software as a service, Platform as a service, Infrastucture as a service, Desktop as a service, Private cloud, Public cloud, Hybrid cloud.

Walt Disney Company Burbank, CA         (SMCI)                                      Nov 2012 – April 2013
Infrastructure Architect (Unix/Linux/Microsoft/App/Database/Web)

Reason for leaving

I got laid off cause by the company suffered economic hardships.

 

 

 

 

Responsibilities:      

·   Worked as a member of Enterprise Architecture team and iteration with in ADM cycle.

·   To developed Information System Architecture and followed consistent with the Disney enterprise data center direction.

·   To developed Target Technology Architecture for other segment of Disney subsidiaries, and affiliates for the ongoing migration planing and implementation governance. (Disney Corp, Disney Consumer Products, ABC Medianet).

·   To following Togaf process and moved some of the 2000 Application from Columbus to King Mountain Data Center.

·   Using Excel, Visio, PowerPoint, UML, Database flowchart to develop Entreprise Architecture Design package.

·   To using load balanced environments design for Websphere using F5, and deploy failover SAN MPIO connection design using XIV, EMC. NetApp NAS Storage.

·   To take advance of the Jumbo frames in certain environment to reduce TCP protocol overhead.

·   To be successfully deployed multiple OS under different requirement include AIX (LPM, VIO, LPAR), Oracle Solaris, Red Hat Linux, Microsoft, VMware.

·   To research on emerging technologies of EMC Isilon NAS scale out cluster platform.

·   To creating architecture design to be migrate servers into VMware frames, and using both P2V and V2V methods.

·   To migrate some of the Application server from Microsoft 2008 to 2012 servers.

·   To be successfully deploy under different application and database such as Oracle, DB2, Cognos, Informatica, WebSphere.

·   To provides migration deployed IBM pSeries, xSeries, HP Blade, Cisco Blade, and Dell hardware.type of cloud computing

·   To developed Disaster Recovery architecture and solutions.

·   To give IT security principles advice build better security around network segments at the design development phase.

 

Achievements:

·   Sucessfully adapting all phases of the Togaf ADM process.

·   Successfully design and delivery 1.5 million dollars IBM Power System

·   Successfully result a million dollar ABC IBM Power System configuration issue.

 

Environments:

·   Togaf, Datacenter, Disaster Recover Site, Migration, Unix, Linux, Microsoft, VMware, P to V, IBM Blade center, Database, Application, SAN, Network Security, Security Audit, Backup and Restore.

American Express, Phoenix, AZ (Infinite Computer Solutions Inc)                  Mar 2012 – Oct 2012

Unix & Intel System Administrator (Remote support)

 

Reason for leaving

I got laid off cause by downsizing for winter season.

 

Responsibilities:

·   Worked as an Unix & Intel System Administrator contractor for IBM, and take care American Express Global Data Center for remote support on AIX, Solaris, and Red Hat Linux platform.

·   Following IBM American Express security process, and took multiple IBM security training such as ITCS-104, GSD 331……

·   Responsible to download AIX and Red Hat Enterprise Server OS security update patches, Application patches and upload it into the update server, then apply the patches package into the lab server.

·   To support the steady state team member for VMware performance issue.

·   To update Windows 2012 Server security patches.

·   To help server build team to build OS server image.

·   To perform enterprise IT support using TOGAF framework.

·   To verify on AIX boxes and apply time change patch.

·   To support Redhat Enterprise patches.

·   To do the HMC and VIO servers backup.

·   To work on EMC SAN requirement to fix Solaris OS patches update issues.

·   To resolve NetApp NAS CIFS SMB share permission issue on Microsoft server.

 

Environments:

·   Togaf, Remote support, Datacenter, Disaster Recover Site, Virtual Environment, P to V, Migration, Unix, Linux, Microsoft Database, Application, SAN, Network Security, Security Audit.

 

 

SAIC/Boeing, Huntington Beach, CA (Two Roads Professional Resource) Dec 2009 - June 2011

Senior UNIX/Linux System Engineer

 

Reason for leaving

US government canceled the whole 10 years project, so I got laid off.

 

Responsibilities:

•   Worked as a SAIC sub contractor at Boeing facility for Enterprise IT support in mixed of OS environment.

·   Responsible for maintaining and troubleshooting of UNIX, Red Hat Linux and Intel platform in hardware, software patches. SAN Management and setup Network security to meet Department of Defense STIG requirement.  Also troubleshot LAN or SAN network issues.

·   Maintained Sun Fire V890 and Sun Fire 4800 servers LDOM running IBM ClearCase, Veritas NetBackup to back it up on tape using Sun Tape Library.

·   TSM administration and configuration.

·   Performed troubleshooting Sun SPARC Enterprise platform hardware issue.

·   Installed and setup Sun Storage Tek 2504, and monitored Sun StorageTek 3510, then MPXIO fail over paths.

·   Installed Solaris 9 and 10 OS patch, hardware firmware and troubleshot performance tuning on NFS issue.

·   To following US DOD classified guideline to setup VMware servers.

·   Setup and Configured Solaris 10 LDOM, Storage Pool, Zone.

·   Installed and setup IBM Tivoli Storage Manager for using IBM Tape library 3584.

·   Maintained and monitored IBM AIX LPAR Servers, and WPAR setup on IBM p590.

•   Helped other Lab OP manually setup Redhat Enterprise workstation using images server to push out new image into IBM Blade Center HS22 or IBM Workstations. Performed troubleshooting for hardware and software issues.
•   Setup Linux KVM, OpenVZ.

Setup and troubleshoot Microsoft Server interoperability with UNIX-based systems over Samba authentication.

·              Troubleshoot NetApp NAS connection issue.

·   Using EMC best practice to setup NFS client share storage connection for Linux platform.

·   To trouble shoot and fix NAS NFS share issue.

·   Setup new Microsoft workstation and prepare for new image.

·   Installed KMS host for Microsoft 2008 Volume Activation.

·   To be performed Information System security auditor on Department of Defense classified system.

·   Installed and setup Microsoft 2008 Enterprise Edition server DFS to replicate multiple domain, and followed Boeing Company Domain Policy to create groups policy, user names, then joined the workstation to domain.

 

Achievements:

·   Successfully setup the SAN Storages.

·   Successfully implement secondary Netbackup server.

 

Environments:

·   Classified container, Datacenter, Disaster Recover Site, Migration, Unix, Linux, Microsoft, Virtual Environment, Database, Application, IBM blade center, SAN, Network Security, Security Audit, Backup and Restore.

 

Orange County Data Center   (ACS)                                                               May 2008 – Apr 2009

Senior AIX System Engineer Lead

 

Reason for leaving

Orange County lack of funding from the state and I got laid off.

 

Responsibilities:

·   Worked as an ACS contractor for Orange County Data Center, and following Togaf framework to do implementation DR site between Orange County to Los Angeles County.

·   To help IT Architect to design and build Orange County first AIX box for human resource. 

·   Managed and trained a small AIX team responsible for building and maintaining IBM p-Series p570 and p595 on both LPAR, then Redundant VIO Server environments.

·   I have help Architect design and configured IBM p570 and p595 from the ground up. Setup HMC to access AIX boxs, and load AIX OS software using installp command to applying PTFs, APAR’s, Microcodes, updating PMRs, downloading Filesets, ODM, LVM and Disk Management.

·   Setup and maintained AIX 5L interconnect to HP Brocade SAN Fabric Switches using SSD native AIX support and HP-MPIO SAN storage, and ran fast failover test on IBM Emulex HBA cards.

·   Setup AIX user login name and password.

·   Troubleshot AIX hardware and software relate problems.

·   Used vmstat, iostat, topas, sar, VMO, and other AIX native tool to performance tuning on both DB2, Oracle databases and WebSphere.

·   Used EMC Power Path software to do fail over test.

·   Setup AIX Security rule to increase overall network protection.

·   Implemented MRTG for monitor system performance on CPU, memory and disk.

·   Using Red Hat Desktop to convert Text to other format.

·   Troubleshot ssh and ftp connectivity, then configured Veritas NetBackup software.

·   Used NIM Servers Alterdisk and installed mirrorvg to prepare system disaster fast recovery of AIX operating system.

·   Followed Orange County Data Center Policy and Procedures to setup Access control.

 

Achievements:

·   Successfully setup the first million dollars Orange County Datacenter IBM P Series server.

·   Successfully implement SAN MPIO setup.

·   Successfully result performance issue.

 

Environments:

·   Togaf, Government Entity, Datacenter, Disaster Recover Site, Migration, Unix, Linux, Virtual Environment, Database, Application, Web, SAN, Network Security.

 

 

IBM                (Paige Tech)                                                                             November 2006 - May 2008

UNIX/Intel Server Support Engineer /System Administrator

 

Reason for leaving

Contract over.

 

Responsibilities:

·   Worked under IBM as a contractor for Nissan Data Center, and following IBM Togaf Trasition iteration to migrate 600+ some servers to Tennessee or other IBM Data Center.

·   Maintained both AIX and Intel platform (IBM, HP, Compaq and Dell).

·   Setup IBM System X Server platform and ready for (VMware) P to V migration which included patching all hardware firmware including HBA card microcode updates, RSA and Mother Board.

·   To lookup World Wide Name (WWN) on HBA card to setup SAN Devices in High Availability (HA) setup, and using IBM guideline to implement Windows 2000/2003 clusters Advance Server setup.

·   Implementing Windows 2003 DFS Namespaces, and replication.

·   Setup and troubleshot Clusters failover tests.

·   Troubleshot VMWare ESS Server boot up problem.

·   Setup and troubleshot CSM connection.

·   Created and managed AIX LPAR.

·   Reimage Redhat Enterprise OS servers.

·   Break fix Redhat hardware software issue.

·              Troubleshot HACMP configuration problems.

·              Setup and troubleshot WSM connection.

·   Setup and troubleshot TSM client on multiple Windows OS, and troubleshot AIX TSM Server opt file for errors.

·   Lead a desktop support team of 12 peoples to decommission AIX, Sun and mixture brand name of Intel Server platforms.

·              Used RDP to troubleshoot server and database.

·              Setup VMware ESS client for remote access and maintained Windows Server platform,

·              Troubleshot IBM Blade Center.

·              Setup VPN for Server to monitor and support.

·   Provided server remediation on mixture of Windows 2000 Server, and Windows 2003 Enterprise Server, then to ensure all vulnerabilities have been addressed.

Achievements:

·   Successfully followed IBM Togaf Transition iteration.

·   Successfully result VMware boot up Bios performance issue.

·   Successfully troubleshoot Microsoft Cluster failover test.

Environment:

·   Togaf, Datacenter, Remote support, Migration, Cluster, AIX, SUN, Microsoft, Redhat, Microsoft, VMware, Virtual Environment, Database, Web, Application, Security Authentication, SAN, NAS, Network.       

 
            

Department of Defense Media Center   (Sapphire Technologies, CA) April 2006 - October 2006

Network Lead/UNIX/Linux/Windows Security System Engineer

 

Reason for leaving

Contract over.

 

Responsibilities:

·   Managed a network team, Server, help desk support team under Data Center environment as well as a variety of databases (Sybase, Informix, MS SQL and MySQL ).

·   Responsible for monitoring and maintaining systems. Participated in planning capacity and managing LAN/WAN hardware equipment including routers, switches, firewall, and wireless network equipment.

·   Performed and security audits and researched DOD/DISA/DITSCAP/NIPRNET STIGs guidelines.

·   Implemented security measures as dictated by DOD policy.

·   Assessed and evaluated Information Assurance Vulnerability Advisories (IAVA).

·   Provided technical support and consultation and ensured 24/7 operational support and maintenance.

·   Provided installectural, maintain and oversee operation and software/network security of UNIX/ Linux/Windows servers.

·   Setup and migrated Windows NT 4.0 to Windows 2003 Server R2 Enterprise Edition. Followed DOD Government guidelines to apply network security policies and procedures to Windows 2000/2003 Servers GPO.

·   Maintained Windows Active Directory user and Windows Exchange email accounts.

·   Troubleshot Veritas backup and Veritas Volume Manager Problems.

·   Troubleshot Windows 2003 Server interoperability with UNIX-based systems (AIX, HP-UX and Solaris).

·   To perform Windows Exchange server task, and implement security support.

·   Created Windows VB Script to remove all Windows platform desktop unnecessary link.

·   Followed DOD requirement to implement CAC Card (smart card) login authentication for all Department of Defense media center servers and workstations. Developed a very good understanding the difference between smart card per host and per user in Windows Active Directory authentication.

·   Implemented Biometric Authentication and setup SMS 2003 Server to collect user software and hardware inventory (require setup Microsoft SQL Server 2000 running on Windows 2000/2003).

·   Used Shavlik Patch Server to apply patch into all server and client workstation.

·   Analyzed server performance statistics and made changes to appropriate software components to attain maximum server performance.

·   Provided service to all users having network security relate issue (email script based threats), using IIS baseline tool to security hardening all Microsoft IIS website, and check for security issue on Apache Server on AIX.

·   Developed disaster recovery plans and security guidelines to prevent future website defacement, and had a good understanding of DNS cache poisoning.

·   Setup Counter Spy Server to prevent client receive any Spyware and Spam.

·   Troubleshot point-to-point connections and resolved routing issue.

·   Troubleshot fiber channel network connection.

·   Configured and managed Check Point’s Firewall rule to ensure that is no SMTP virus attached again any of the workstations, and separate internal/external network.

 

Achievements:

·   I am the first one in DOD successfully implement Multi-factor smart card Authentication systems “CAC Card” .

·   Successfully resolve web defacement issue.

·   Understand more about CISSP.

 

Environment:

·   Datacenter, Network lead, Unix, Linux, Microsoft, Performance, Policy enforcement, Security Audit, Security Authentication, Government Entity, Desktop, Server, Patch Server, Migration, Database, Application, Fiber optic network connection.

 

 

8e6 Technologies, Orange, CA                                                            August 2004 - March 2006

Test Department Unix Linux Microsoft System Engineer

 

Reason for leaving

Company change ownership and I got laid off.

 

Responsibilities:

·   Work as part of Scrum development team member in Web filter security software company to provided Unix, Red Hat Linux, Microsoft system administrator and engineer function under QC testing, customer support environment.

·   Setup mixture of OS flavor server for different QC testing purpose: Linux (Redhat), Solaris, Window NT, Window 2K, Window 2003, Novell Open Enterprise Server, Citrix Meta frame Server. Apache, Tomcat, MySQL, FTP, SMTP and LDAP.

·   Setup Red Hat Linux box and network connection currently running Redhat 9.0 to allow SSH connection from Microsoft Terminal service workstation or Mac workstation to access backend for testing Internet Filter Application.

·   Using Agile Scrum Methodology to developed test plans, test cases, executed tests. Worked with development Engineers to resolve technical problems. Tests covered a variety of areas including functionality, user scenarios, scalability, performance and use network analyzers. Testing experience required in a TCP/IP environment or LDAP authentication in Solaris, Red Hat Linux and Microsoft platform.

·   Setup NetApp NAS device and then used SSH to verify data.

·   Tested security using special Packet Sniffed program and verify it able to captures, email, chat program and TCP/IP Traffic.

·   Created script tecturalo allow user to have multiple choice for backend login to Linux box.

·   Supported field service team and in house technical team to resolve configuration or technical problem of other 8E6 Internet Filter Network products.

·   Maintained and installed Windows 2000 and Windows 2003 Server, Red Hat Linux Server, apply all update or necessary patch, then modify the setting as necessary to fit testing environment.

·   Installed email server for testing SMTP, and setup FTP Server to allow individual user login in download or upload, then using SNMP to monitor MySQL database status, and then overall network performance analysis.

·   Setup Windows Terminal Server and SQL Server, then allowed Citrix Metaframe Server to remote access database.

·   Checked in house network security issue, used different port scans software and resolved any relate issues.

 

Environment:

·   Software Development, Web Filter, Linux, Unix, Microsoft, Apple, Network Security.